Atium is an innovative  vertical solution proposed by IGP Software. The vertical is designed to manage every kind of technical assistance, maintenance and after-sale issue... even when you're out of office!

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Thanks to Atium, the vertical solution for, IGP Software (Microarea ISV Partner) has achieved the goal of providing a complete and full-scale functional coverage to all companies operating in the after sales sector.

The vertical Atium meets the needs of a very wide range of operating conditions and market sectors thanks to its high flexibility in parameterization and configuration.

The innovative product, made in IGP Software, easily satisfy the most diverse requirements, addressing all types of companies. The solution addresses those companies receiving calls and requests for assistance (and must hence coordinate the activities of the technicians, in office and in transfers), companies dealing with differentiated contracts hedging (e.g. prepaid, on commission, variable cost ...) and the related automatic billing, renewals and cancellations. Atium is a perfect  solution also for enterprises providing products with simple or articulated warranty coverage levels (also when such guarantees are different from the producer’s ones). Atium targets companies that manage serial numbers (even with parent-child dependencies and / or with association to head offices, factories, original manufacturer's serial number etc...) or to companies having a multi-serial and multi-contract management, intended to meet complex sectors’ operational needs (such as fire prevention systems, security etc. ...).  Yet there is more: Atium proves to be the ideal solution for maintenance companies  that operate by scheduling  activities, according to complex cycles, to technicians qualifications and / or that need  to optimize transfers.  Atium addresses also to companies that have to plan and report via the web about transferring  technicians activities, and to the ones that bill individual invoices collecting lines from delivery notes, contracts, interventions etc.

In addition to its extreme flexibility, Atium vertical solution for has a modular structure (in other words: you can are free to purchase only what you really need!) and is designed to be extremely versatile, but easy to use at the same time. Thanks to development platform (the same of you can take advantage of the integration with current functions, in order to minimize data allocation and to speed up new users’ learning abilities.

There's more: if your business strongly needs a web service to help you planning, monitoring and reporting on activities while you’re in transfer, then Atium web is definitely great news! The web platform is highly customizable and allows you to create checklists, prints, reports and other customized web templates, in no time and according to your operating requirements. All this is possible directly in the browser thanks to the integrated development environment!

If you’re maintaining your own (or third parties’) technological systems, providing a Customer Care service for in-house manufactured products, managing a service / repair shop, or installing any type of fixed or mobile equipment, Atium helps you to automate and simplify your business management, while providing you a crucial competitive edge in customers list management.

Find out even more about Atium, the vertical solution for, by visiting the product page on Microarea website.