IT solutions for retail

A focus on the impact and prospects of ICT in the Retail and LD sector, also with regard to the trends of corporate investments.

Edited by Marketing Department

The trade - wholesale and retail - is worth about 12% of Italian GDP. The role of this sector has great importance also for the employment dynamics, given that the trade employs about 15% of the total of Italian workers.

Specifically, the sector of retail trade is affected by several phenomena that are rapidly changing its scenario, including a strong change in the purchasing habits of Italians, increasingly projected towards digital solutions. The percentages of online shoppers are growing, and even more is increaesing the number of those seeking information on the Internet about products before purchase. Thus, companies operating in the retail and LD sector need to work on all phases of the buying process, with the goal to fully understand their consumers and guide their choices.

Zucchetti Group, thanks to an experience resulting from numerous projects in the field, is an experienced partner that can support the process of modernization in one of the sectors that can get more benefits from the digitalization of its own processes. The Zucchetti softwares, available both in license and in Cloud mode, allow you on one hand to improve the efficiency of processes and business performance, and on the other to increase sales, responding to customer demand for a more personalized shopping experience.

As for technological solutions that seem to play greater appeal, recent studies indicate that the investment priorities of the sector are intended for IT projects creating new connections in orer to develop new types of user experience across all contact channels and sale assets.

Thus, Retail and LD companies that need to manage all business processes (from accounting and tax warehouses to intelligent logistics) strongly need to rely on ERP software in web technology. ERP systems like Mago integrate with Zucchetti CRM and DMS systems, for a state-of-the-art management system.

Workforce Management is another crucial point that allows you to manage all aspects associated to the presence in retail outlets on the territory, streamlining the activities of the staff offices and reducing the related errors. The effectiveness of this type of solution is powered by the seamless integration with the suite HR Infinity Global Solution by Zucchetti for the complete management of personnel, in all respects.

An essential factor is Work Health and Safety, that is why Zucchetti offers a set of products able to give each store the complete autonomy on the individual processes, all under the control of headquarters.

In order to speed up the process and ensure reliability and flexibility, the POS solutions by Zucchetti Group transform the traditional cash registers into multifunctional systems that allow you to analyze sales, plan activities and retain customers, with the possibility to implement additional IT applications.

Business Intelligence also dominates the sector's priorities, to have immediately available information and immediate interpretation of data: InfoBusiness solution by Zucchetti is able to support strategic decisions in this regard .

Last, but not least important aspect is certainly the control of the means of transport. Zucchetti offers for this purpose the satellite tracking system called Remote Angel Fleet, able to realize a constant monitoring of fuel consumption and distances, optimization of working time, in addition to the means and business planning.

For more information, please visit the website dedicated to the Retail and Large-scale Distribution sector: http://www.software-retail.it/website/cms/home.html