Support to the Partners

Support to the Partners

Microarea, with Support Services tailored to specific requirements, follows its Partners throughout all of the Business development phases 


Direct support: the technical/commercial support represents a point of strength in our relationship with the Partners. It is carried out in different ways, according to the offered solution: on-going, daily, by telephone and/or e-mail, ensuring the possibility of having a constant dialogue with Microarea.

Private Area Services: the services that we provide on-line in the Private Area of the Microarea Portal are important and in constant development.

They are grouped in to:

Commercial Support

provides the possibility of viewing the marketing communications previously issued to the network, as well as commercial and technical information for the solutions:  Report consulting (MLUs near to expiry), Client Management, Contract Hunting etc.

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Marketing Support

a series of Marketing services to differentiate your company and gather new business opportunities.

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Technical Support

includes services such as assistance request, news regarding the forthcoming and scheduled updates, and lots more. By means of the portal, the Clients can access information at any moment in time and from any place.  From the Portal, it is possible to insert reports and to monitor their progress.  Clients can access the product Service Packs, as well as the documentation useful to accomplish their daily tasks.

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